Per and I just received our new Qtek 8310 mobile devices today and got into trouble when we tried to add our own root certificate.
On Pocket devices and in Windows Mobile 2003 SE you just copy the certificate to the device and doubleclick it from File Explorer. But on the Qtek 8310 we got the error "Security permission was insufficient to update your device". In desperation, we also tried to use the SPAddcert.exe utility for Windows Mobile 2002 and 2003 Smartphone edition and received the message "The phone may be locked".
The problem were due to changes in the security model in Windows Mobile 5. Although it is very interesting/innovative in terms of mobile device security (Protecting from malicious software) it isn’t something we like when we want our new gadgets to work with WPA and Exchange Server ActiveSync.
Using Google intensively, I finally found the direction for solving the problem (the first version of this post) and using MSDN I found a better solution as follows -
First you need to get a copy of regeditSTG.exe (Apparently a HTC signed registry editor with an issuer CN that equals HTCCanary) zip it and move it to your device (You get an error if you copy the .exe directly). Now unzip it by double clicking it from File Explorer (on your device) and run the program. Then change the Grant Manager Policy registry key (Remember to note the old value) -
HKLM\Security\Policies\Policies\00001017 = 144
After setting the registry key above reboot your device, copy your root certificate to the File Explorer and click to install it (There’s no feedback that the operation was successful – check settings, security, certificates, root certificates for the existence of your certificate).
Before proceeding, we choose to set the registry setting back to the original values so the Phone was once again protected and finally Exchange ActiveSync and WPA worked like a charm ;-)
The solution apparently works on several different devices like i-Mate, C550, Qtek 8310 (Thats the only one we tested - don't ask about the others but do feel free to comment on those that works ;-) and probably most Windows Mobile 2005 Smartphone devices.
A utility called SDA_ApplicationUnlock.exe can also be found on the Internet but our testing shows us that it does the same as the Grant Manager Policy registry key. The problem with this application is that it only has a "Remove Lock" feature and no "Enable Lock" feature. Different posts/websites show the solution for other phones that include the use of SDA_ApplicationUnlock.exe utility; so if you run into problems you might want to try it.
Disclaimer - We don't know the copyrights on the mentioned utilities - so this posting is only meant for informational purposes and be sure to get correctly licensed versions of these!